COVID Information

Serving Our Infusion Center Patients During COVID-19

Paragon Infusion Centers
Read our latest blog article to learn more about how we are protecting our patients and our staff at our Infusion Centers during COVID-19.
serving our ivc patients during covid 19 (fb art)

If you or a loved one have been diagnosed with a rare chronic disease, you may already be familiar with Infusion Centers. Infusion Centers (IVCs for short) offer specialty medications administered through an IV to patients in need in a controlled environment outside of the hospital setting. Our current COVID-19 world poses some new healthcare challenges – but we are closely monitoring CDC guidelines daily. We have implemented preventative measures to remain open and fully operational while keeping our employees' and patients' health top of mind.


For the concern and well-being of our patients and staff, we will require all who enter Paragon facilities to wear masks as directed by the CDC, regardless of state and city ordinances.


"As our country faces the Coronavirus situation, we value the safety of our employees and most importantly, our patients. We are currently evaluating our emergency preparedness processes and procedures to ensure our patients have the best care possible. Our pharmacies and infusion centers are open and available to service our patients and community. Your safety and care is our primary objective at this time. Please feel assured that we are here for you, that we will continue to adhere to CDC guidelines and recommendations, and that we will be working diligently to keep all of our patients safe, secure, and ensure that their needs are met. Paragon will continue to work diligently to provide appropriate therapies to our patients, at a location that works best for them, without compromising their care or safety."

Cindy Sumrall RN, BSN, CRNI, IGCN
Chief Clinical Officer / SVP


We want to ensure that all of our patients can continue receiving the medication they need when they need it. For the safety of our patients and staff, we have updated our policies and are adhering to the following screening symptoms: fever, shortness of breath, or a cough. Patients with these symptoms are asked to remain in their vehicle and call our office directly for further screening.


Patients have been asked to delay treatment and self-quarantine for 14 days if they have tested positive for COVID-19, recently traveled out of the country, or been exposed to someone who has tested positive for the virus. This same procedure has been implemented with our staff members as well.


Inside our Infusion Centers, patients will be initially screened and are required to thoroughly wash their hands before starting treatment. We also are encouraging patients to bring their own masks, gloves, and snacks if needed. 


We have limited each one of our centers to have a maximum of 10 people in open areas and will seat patients 6 feet apart from one another for the duration of their treatment. Our Infusion Centers are already open 365 days a year (including weekends and holidays). However, they are offering extended hours to ensure all patients can still receive their treatment while we are limiting the capacity of our locations. Generally, patients are allowed to have visitors while they receive their treatment, but we have currently stopped the allowance of outside visitors for the time being.


If you have any questions regarding our Infusion Centers’ current COVID-19 policies, please contact your local Infusion Center. For more information, visit our website at



General Prevention Tips:


There is currently no vaccine to prevent COVID-19. The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, the CDC always recommends everyday preventive actions to help reduce the spread of respiratory diseases, including:

  • Practice Social Distancing: use alternative ways to greet others (no handshaking, hugging, etc.)
  • Avoid touching your eyes, nose, and mouth
  • Avoid close contact with people who are sick
  • CDC’s recommendations for using a face mask should be followed
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Wash your hands for at least 20 seconds with soap and water
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
  • Stay home when you are sick



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The Paragon Healthcare, Inc. blog provides general information and discussions about health and related subjects. The information and other content provided in this blog, or in any linked materials, are not intended and should not be construed as medical advice, nor is the information a substitute for professional medical expertise or treatment. If you or someone you know has a medical concern, you should consult with your health care provider or seek professional medical treatment. Never disregard professional medical advice or delay in seeking professional treatment because of something that you have read on this blog or in any linked materials. If you think you may have a medical emergency, call your doctor or emergency services immediately. The opinions and views expressed on this blog and website have no relation to those of any academic, hospital, health practice, or other institution.
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