What Our Patients Say
“As a case manager, I have worked with Paragon and found them extremely helpful and efficient in routine and difficult pediatric cases. They are in the top three agencies that I use when a case needs TLC. I never have any doubts that a child will get less than excellent care. Thanks to the staff for doing a great job.”Lori M.
“My Patient Care Coordinator was available to listen to any needs or problems that I had. I easily obtained supplies that I needed. The shipment was delivered overnight and was packaged properly. The pharmacists contacted my HTC about questions. A follow-up was made to be sure that I received my product and supplies on time.”Tom Albright
“You have a great Houston team who ‘held my hand’ and helped me with my pump beeping problems. The calls were always answered and returned in a timely, courteous manner. Thank you for your kindness!”Blake V.
“I did four sessions at the Austin Infusion Center and was so satisfied by the friendly staff and great attention given there. Thank you to the lovely nurses for their hard work!”Maria P.
“I have been to Paragon Austin Infusion Center several times with my father. The staff has provided excellent care in a caring a compassionate matter. Everyone was friendly, professional and knowledgeable. We are especially thankful for the care and concern Peggy has shown on Dad’s behalf. Thanks”Mark S.
“I WOULD LOVE TO START BY SAYING THANK YOU SO MUCH FOR THE PROFESSIONAL SERVICES YOU OFFER, I WENT TO THE FACILITY ON 610 AND BELLAIRE, I’M A VERY DIFFICULT PATIENT TO STICK, THE NURSES WERE AWESOME GOT ME ON THE FIRST STICK, VERY COURTEOUS, GREAT ATMOSPHERE, VERY WELCOMING, I FELT LIKE I WAS AT HOME, I WOULD RECOMMEND THIS PLACE TO ANYBODY THAT NEEDS THIS SERVICES, THANK YOU ONCE AGAIN…..HOUSTON, TX”Hilda, a Houston Infusion Center Patient
“Susan at your Dallas branch is incredible. Please recognize her for exploratory care and service.”James S., an Infusion Center patient
“The professional and courteous help I received from one of your people was top notch. We were devastated when we found out my daughter was going to require continuous care through IV at home to battle in infection after surgery. We were very nervous about doing IVs ourselves along with the other care required. Chanette Murphy was our case worker. She was awesome! She was willing to walk us through the processes to make sure we did them correctly. She always made time for us and never once did she act like we were bothering her or putting her out. She was wonderful in giving us assistance and support during this difficult time. She was very prompt in sending our orders and never failed to check in with us and follow up to make sure we received our shipment. Your company should feel lucky to have someone as great as her. We were very lucky to have her guide us through this process. Chanette Murphy should be commended.”Doris Widacki
“I want to take this opportunity to tell you how wonderful Terence is. I was a patient of Paragon several years ago for about one year. During that Time I had such a wonderful experience with Terence. If my labs were off he would call and talk With me and see his I was feeling. I felt an honest concern on his part. My experience was completely positive. Then due to insurance changes I had to switch to several different Infusion companies. I was always unhappy with the quality of care and always bemoaned “I wish I had Terence back.” Then due to some unforeseen events I was able to get back with Paragon/Terence. I was so relieved to know my care was going to be handled by such an expert staff at Paragon. Everyone is so nice and makes me feel unique and special. Everyone from the person who answers the phone to the Chanette who gets my supply needs. It is time to recognize the office in Houston for their outstanding service.”Heidi Meierhoff
“Thank you, thank you, thank you for taking such good care of me when I couldn’t take care of myself. Your staff were right there when I needed supplies and just a friendly ear.
I also want to thank you for sending Cottage Health Care Services in Sugar Land, TX. Their home health nursed were wonderful. You never know what can happen when someone you don’t know comes into your home. Jackie and Bukkie were so kind and caring. I teared up when it was time for their services to end. They definitely assisted with me getting better each day.”Ruby Sherman, a Houston patient